Make F64 feel connected
Bring storefront, content, customer accounts and specialist services into one coherent digital system.
A faster, more coherent VTEX IO platform that gives customers, marketing and developers more room to move.

THE ASSIGNMENT
The brief was bigger than a redesign.
F64 is more than an online shop. It brings together specialist retail, useful content and a national community of photographers and creators.
Its existing VTEX IO implementation had grown unevenly. Custom applications needed work, important features had stopped at MVP, performance could be better and separate digital services did not yet feel like one F64.
We treated the platform as one product. Experience, engineering, performance, content, services and release planning moved together. Zero downtime and SEO continuity were non-negotiable.
THE OBJECTIVES
Bring storefront, content, customer accounts and specialist services into one coherent digital system.
Modernise the live VTEX IO platform while protecting revenue, SEO equity and operational control.
Give marketing and developers reusable tools, clearer patterns and enough autonomy to keep improving the platform.

We made decisions in the working storefront, with real content, real states and the complexity of an active commerce operation. Design and engineering stayed in the same loop, so motion, discovery and checkout behaviour evolved together in the product.

SELECTED FEATURES
The project delivered more than 100 components and features for marketing, development and product teams.

Warranty information and CoverShot insurance become a clear, useful part of the buying journey.

A conversion feature for building a complete kit from compatible products.

A flexible gift card engine designed to make buying, giving and redeeming value feel effortless.

A custom account area connects CRM data, returns and wishlists in one coherent post-purchase experience.

One account gives customers access across the F64 ecosystem, from the store to Rent, Print, courses and more.

Reusable, reorderable components give marketing the autonomy to build campaign pages and complete user journeys without developer intervention.
THE DESIGN SYSTEM
Consistency became infrastructure.
We built reusable patterns across discovery, navigation, product detail, account and checkout. A modular campaign-page system gave marketing conversion-focused sections they could assemble and manage without starting from zero. We trained F64's developers on the architecture and working methods so both teams could continue in parallel.

WHAT CHANGED
F64 launched on a faster, more coherent digital foundation. Custom applications were improved, incomplete journeys were extended and commerce, content, services and customer accounts began working as one system, with zero downtime and no SEO loss.
Commerce modernisation strategy
Digital ecosystem unification
Customer experience direction
Responsive UX and UI design
Reusable design system
VTEX IO platform modernisation
Custom application optimisation
Page-speed improvements
Conversion-focused campaign page builder
Feature completion and extension
Marketing and developer training
QA, SEO continuity and release operations
We stay involved where complexity and risk need senior attention.
CLIENT PERSPECTIVES
CLAUDIA · COO · F64
“The new platform gives our teams a clearer way to launch, learn and keep improving — without turning every change into a new project.”QUOTE PENDING CLIENT APPROVAL
MARIAN · CEO · F64
“We did more than refresh the storefront. We built a digital foundation that can support the next stage of F64.”QUOTE PENDING CLIENT APPROVAL
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